Madcap & Co. seeks part-time help

Madcap_003

Madcap & Co., a marketplace for exceptional handmade and vintage goods at 310 N. Queen St., Downtown Lancaster, PA, seeks a creative and dependable candidate for part-time help. The position would be for Sunday, Monday and first and third Friday evenings, about 15-20 hours weekly.

Our ideal candidate will have an open, friendly demeanor, and a love for our brand and community mission as an independent retailer. They will have an eye for detail and will be able to apply that to the cultivation of a store environment that surprises and delights our customers each time they walk through our doors.

WHAT WE’RE LOOKING FOR

  • 2-3 years retail experience; specialty retail preferred
  • Warmth, confidence and enthusiasm
  • A strong voice and an open mind
  • A sense of who we are, and what our customer comes to us to find
  • Willingness to go above and beyond when needed
  • An entrepreneurial spirit
  • Flexibility and positive reaction to change
  • Ability to meet and exceed goals
  • Ability to balance customer service with tasking
  • Ability to think through complex issues and allocate time to execute multiple tasks and changing priorities
  • Ability to communicate, organize and lead
  • Ability to foster a spirit of teamwork and cooperation

KEY RESPONSIBILITIES

  • Availability to work Sunday, Monday and first and third Friday evenings, and be available for additional seasonal hours (November and December)
  • Ability to lift and mobilize medium to large items, up to 50 lb., while utilizing appropriate equipment and safety techniques
  • Ensure the highest level of customer care
  • Build genuine relationships with customers
  • Determine the customer’s needs and offer suggestions or alternatives
  • Ensure a customer’s positive final impression at the cash wrap by following all company procedures
  • Practice proper phone etiquette
  • Help to maintain organization, cleanliness, and restock storewide
  • Uphold all company policies

Madcap_002COMPANY HISTORY

Founded in 2007, BUiLDiNG CHARACTER LLC has been a leader in cooperative retail providing hundreds of entrepreneurs the chance to fulfill their dream of business ownership while still maintaining a full-time job. Currently there are 60+ individual shops inside BUiLDiNG CHARACTER’s three historic warehouses. Madcap & Co. opened in September 2015 as a companion shop to BUiLDiNG CHARACTER offering the same cooperative retail environment while specializing in exceptional locally made goods. http://www.buildingcharacter.biz http://www.madcapandco.com

BUiLDiNG CHARACTER LLC. is an Equal Opportunity Employer.

Job Type: Part-time

Job Location: Lancaster, PA 17603

Required education: High school or equivalent

Required experience: Retail: 3 years

Required license or certification: Drivers License

Our online application is here: MADCAP & CO. EMPLOYMENT APPLICATION

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