Madcap & Co., a marketplace for exceptional handmade and vintage goods at 310 N. Queen St., Downtown Lancaster, PA, seeks a creative and dependable candidate for part-time help. The position would be for Sunday, Monday and first and third Friday evenings, about 15-20 hours weekly.
Our ideal candidate will have an open, friendly demeanor, and a love for our brand and community mission as an independent retailer. They will have an eye for detail and will be able to apply that to the cultivation of a store environment that surprises and delights our customers each time they walk through our doors.
WHAT WE’RE LOOKING FOR
- 2-3 years retail experience; specialty retail preferred
- Warmth, confidence and enthusiasm
- A strong voice and an open mind
- A sense of who we are, and what our customer comes to us to find
- Willingness to go above and beyond when needed
- An entrepreneurial spirit
- Flexibility and positive reaction to change
- Ability to meet and exceed goals
- Ability to balance customer service with tasking
- Ability to think through complex issues and allocate time to execute multiple tasks and changing priorities
- Ability to communicate, organize and lead
- Ability to foster a spirit of teamwork and cooperation
KEY RESPONSIBILITIES
- Availability to work Sunday, Monday and first and third Friday evenings, and be available for additional seasonal hours (November and December)
- Ability to lift and mobilize medium to large items, up to 50 lb., while utilizing appropriate equipment and safety techniques
- Ensure the highest level of customer care
- Build genuine relationships with customers
- Determine the customer’s needs and offer suggestions or alternatives
- Ensure a customer’s positive final impression at the cash wrap by following all company procedures
- Practice proper phone etiquette
- Help to maintain organization, cleanliness, and restock storewide
- Uphold all company policies
COMPANY HISTORY
Founded in 2007, BUiLDiNG CHARACTER LLC has been a leader in cooperative retail providing hundreds of entrepreneurs the chance to fulfill their dream of business ownership while still maintaining a full-time job. Currently there are 60+ individual shops inside BUiLDiNG CHARACTER’s three historic warehouses. Madcap & Co. opened in September 2015 as a companion shop to BUiLDiNG CHARACTER offering the same cooperative retail environment while specializing in exceptional locally made goods. http://www.buildingcharacter.biz http://www.madcapandco.com
BUiLDiNG CHARACTER LLC. is an Equal Opportunity Employer.
Job Type: Part-time
Job Location: Lancaster, PA 17603
Required education: High school or equivalent
Required experience: Retail: 3 years
Required license or certification: Drivers License
Our online application is here: MADCAP & CO. EMPLOYMENT APPLICATION
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